Turning Vision into Victory

From Client Vision to Business Victory – Your Success, Our Mission

Vling Technologies is a fast-growing BPO company committed to delivering exceptional value in every client interaction. Our mission is to WOW our clients by consistently exceeding expectations. Powered by digital innovation, we focus on building strong, results-driven partnerships that help businesses achieve their goals. Every service we deliver is designed to create meaningful impact and exceptional customer experiences.

Client Retention Metrics

98%

Client Retention Rate

50%

Average Cost Reduction

32+

International Clients

29+

Domestic Clients

Our Valued Clients

Leadership Team

Roshan Kumar

Founder & Director

11+ years in Technology and operations management. Visionary leader with expertise in digital transformation.

Shashu Shaik

Chief Operations Officer

Expert in Business management operations and process optimization. 08+ years of experience in BPO management.

Lisa Thompson

Head of Client Success

Dedicated to ensuring client satisfaction and ROI. 10+ years in customer relationship management.

Mahendra Rathod

Financial Advisor

Expert in financial planning and cost optimization. 09+ years in corporate finance management.

Swipe left or right to navigate

Industry Specializations

Industry-focused BPO services created to help businesses run smoother and scale faster

E‑Commerce & Retail

Comprehensive Voice Support Covering Inbound & Outbound Calls, Order Management, Issue Resolution And Returns Coordination.

Healthcare

We Help Healthcare Providers With Medical Billing, Patient Scheduling, Telehealth Support, Claims Processing, And Compliance Management.

Logistics & Supply Chain

We Help Logistics Companies With Freight Coordination, Shipment Tracking, Carrier Management, Customs Documentation, And Customer Service

Accounting & Finance

We Provide Efficient Handling Of Accounts Payable And Receivable, Payroll Processing, Financial Reporting, Tax Preparation Support, And Bookkeeping.

Customer Experience

We Provide Multilingual Voice-Based Customer Support To Improve Resolution, Engagement, And Long-Term Customer Relationships.

Airlines & Aviation

We Provide Passenger Reservations, Ticketing And Rebooking, Baggage Assistance, Claims Handling, And Compliance-Driven BPO Support For Airline Operations.

Quick Service

We Provide Quick And Reliable Customer Support For Real Estate And Food Service Businesses, Handling Inquiries, Lead Follow-Ups, Bookings, Documentation Support, And Issue Resolution To Ensure Smooth Operations.

Travel & Tourism

We Deliver End-To-End Customer Support For Travel And Tourism Operations, Handling Bookings, Inquiries, Schedule Changes, And Customer Assistance To Ensure Smooth Travel Experiences..

IT & SaaS Support

We Provide Scalable IT And SaaS Customer Support, Handling Technical Inquiries, Onboarding Assistance, Helpdesk Support, And Issue Resolution.

Client Success Stories

Steven John

COO, FedEx Logistic Group

"Vling Technologies BPO transformed our end-to-end logistics operations with 24/7 multilingual support, handling 10,000+ monthly shipment inquiries at a 97% satisfaction rate and helping us scale our business by 300% in two years."

FedEx Logistics

Rajesh Kumar

Medical Sr.Manager, Advin Health Care

"As a healthcare provider, accuracy and regulatory compliance are critical. Vling Technologies healthcare process support team streamlined our billing and claims workflows, reducing claim denials by 42% and improving collections turnaround by 35%."

Advin Healthcare

Ranjan Hemanth

VP Operations, Alcatels

"Our mobile services business operates across multiple regions. Vling Technologies telecom support specialists manage both inbound and outbound calls, ensuring no customer calls are missed."

Alcatels Telecom

Peter Neal

Country Head, Daniel Klein

"Vling Technologies has been providing excellent service since we signed the agreement in 2023. We handed over our voice support to their team, and they have consistently delivered high-quality service."

Daniel Klein, Fashion Brand